Privacy & Confidentiality Policy

Your privacy and data security are our highest priorities

Last Updated: December 2024

Cloud Harbor Economics LLC ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your information. This Privacy and Confidentiality Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

We collect information that you provide directly to us when you engage our services:

Personal Information

  • Name, email address, phone number, and business contact information
  • Company name, position, and professional details
  • Billing address and payment information

Business Information

  • Financial data, business documents, and proprietary information shared during consultations
  • Business goals, challenges, and strategic information
  • Industry data and market research provided by you

Technical Information

  • IP address, browser type, and device information
  • Access times, pages viewed, and website navigation patterns
  • Referring website addresses and clickstream data

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our consulting services and business solutions
  • Communication: To respond to your inquiries, provide customer support, and send service-related notices
  • Analysis: To conduct economic analysis, research, and strategic planning on your behalf
  • Billing: To process payments and manage your account
  • Improvement: To understand how our services are used and improve user experience
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

Confidentiality Commitment

Cloud Harbor Economics LLC maintains the highest standards of confidentiality in all client relationships. All information shared during our consulting engagements is treated as strictly confidential.

  • Non-Disclosure: We do not share, sell, or disclose your confidential business information to third parties without your explicit consent
  • Internal Access: Only authorized team members directly involved in your project have access to your information
  • NDA Agreements: We are willing to sign non-disclosure agreements to further protect your proprietary information
  • Retention Period: Confidential information is retained only for the duration necessary to fulfill our services

Information Sharing and Disclosure

We may share your information only in the following limited circumstances:

Service Providers

With trusted third-party service providers who assist in delivering our services, subject to strict confidentiality agreements

Legal Requirements

When required by law, court order, or governmental regulation

Protection of Rights

To protect our rights, property, or safety, or that of our clients or others

With Your Consent

With your explicit permission for specific purposes you authorize

Data Security

We implement comprehensive security measures to protect your information:

Encryption

All data transmission is encrypted using industry-standard SSL/TLS protocols

Secure Storage

Data is stored on secure servers with restricted access and regular security audits

Access Control

Strict access controls ensure only authorized personnel can access your information

Regular Updates

Our security systems are continuously monitored and updated to address new threats

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal obligations
  • Objection: Object to processing of your information for specific purposes
  • Portability: Request transfer of your information to another service provider
  • Withdraw Consent: Withdraw consent for processing where consent was the legal basis

To exercise any of these rights, please contact us at ruiz@cloudharborllc.org or call +1 (979) 344-7028.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Preference Cookies: Remember your settings and preferences

Changes to This Policy

We may update this Privacy and Confidentiality Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy and Confidentiality Policy or our data practices, please contact us:

Cloud Harbor Economics LLC

Address

2001 Timberloch Pl, Ste 500
Spring, TX 77380
United States

Incorporation Date: December 7, 2021
We are committed to addressing your privacy concerns promptly and thoroughly.